The General Terms and Conditions of Service ("GTC") contain the general terms and conditions for the use of the webshop operated by Go Dominican Vacations EA SRL, a company with its registered office at Calle Pablo Neruda 9, Villa Ana Maria, Sosúa, Dominican Republic, Tax ID:132-04861-1, as the service provider ("Service Provider"). Please only use our services if you agree with all of its points and consider yourself bound by them. This document is not filed, is concluded in electronic form only (it does not constitute a written contract) and does not refer to a code of conduct.
The GTC can be downloaded from the following link: [dkpdf-button]
Service provider details
Service provider name: Go Dominican Vacations EA SRL
The service provider is located at Calle Pablo Neruda 9, Villa Ana Maria, Sosúa
The contact details of the service provider, the e-mail address regularly used to contact the users:info@godominicanvacations.com
Company registration number:24016-PP
Tax number:132-04861-1
Name of the registering authority (trade register):Cámara de Comercio y Producción de Puerto Plata
Phone numbers:+1 809 870 5607
Licence number:220/2200
Language of the contract: Hungarian
Details of the hosting provider:https://rackforest.com
Basic provisions
1.1 Hungarian law shall govern the matters not regulated in these Rules and the interpretation of these Rules, in particular with regard to the relevant provisions of Act V of 2013 on the Civil Code ("Civil Code") and Act CVIII of 2001 on certain issues of electronic commerce services and information society services. The mandatory provisions of the relevant legislation shall apply to the parties without any specific stipulation.
1.2 Scope, amendment of the GTC.
1.3. Copyright protection of the webshop as a copyright work, attention.
1.4. Availability.
Data management rules
1.5. The contact details of the privacy notice must be indicated, including the data protection registration number.
Products and services available for purchase
1.6 It must be indicated whether the products displayed can only be purchased online or in person. Whether the products include VAT. Do they include delivery charges or packaging charges.
1.7. In the webshop, the Service Provider shall display the name and description of the product in detail, and shall display a photo of the product. The pictures displayed on the product data sheets may differ from the real ones, in some cases they are used as illustrations.
1.8 If a promotional price is introduced, the Service Provider shall fully inform Users about the duration of the promotion.
How to order
1.9. Detailed description of the order process, from check-in to adding the product to the shopping cart.
1.10. Options for correcting data entry errors (e.g. extra product, delete product, check price, etc.)
1.11. Payment options, description of delivery methods
1.12. The service provider's webshop is obliged to confirm the receipt of the user's order to the user by electronic means without delay. If this confirmation has not been received by the user within a reasonable period of time, depending on the nature of the service, but no later than 48 hours after the sending of the user's order, the user shall be released from the obligation to make an offer or contractual obligation. The parties may derogate from the above rules if they have so agreed.
Order processing and fulfilment
1.13. When are orders processed
1.14. general time limit for performance, within x working days from confirmation. If the Service Provider and the User have not agreed on the time of performance, the Service Provider shall be obliged to perform the contract within the time or date specified in the User's request, or in the absence of a request, within 30 days of the receipt of the order by the Service Provider at the latest.
1.15. If the Service Provider fails to fulfil its contractual obligations because the product specified in the contract is not available, it shall immediately inform the User thereof and refund the amount paid by the User without delay, but no later than within thirty days. The fulfilment of this obligation shall not relieve the Service Provider of any other consequences of its breach of contract.
Complaints handling
1.16. The online shop must inform the consumer of its registered office, the place of complaint handling, if different from the place of distribution or sale, and the method adapted to the specific characteristics of the activity, commercial form or method, as well as the mailing address and, if the company also receives complaints in this way, the e-mail address and Internet address and telephone number of the company or the company's customer service for the purpose of communicating complaints.
Miscellaneous provisions
1.17. The Service Provider and the User shall try to settle their disputes amicably.
Sosúa, 2021.08.26.